client portal
welcome!
This page is for new & current holistic care clients.
You are considered a current client if we’ve had a session or you have ordered a refill in the past six months. If it has been longer than that, please reach out to me at hello@kellylecoy.com before scheduling a follow-up or ordering a refill.
quick links
Apothecary Updates:
Refills will not be available the following weeks:
Nov 24 (submit refill requests by Tuesday 11/18)
Dec 22 & 29 (submit refill requests by Tuesday 12/16)
getting started
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These sessions are typically 90 minutes, but may go up to 2 hours depending on your needs. Reach out if you need to schedule this in two separate sessions or if you don’t see a time that works for you.
Book Intake Session -
This is optional, but can be a helpful space for you to ask questions and hear more details about your recommendations.
These check-ins are also available at any time during our work together for quick questions, concerns, or things like lab review between follow-ups.
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The first follow-up is scheduled approximately four weeks from when you start working with your recommendations.
Use one of the codes you received when you purchased the holistic care package to book your follow-up.
additional follow-ups & refills
Follow-up Sessions
I typically recommend follow-ups every 4-6 weeks—though we may discuss a different cadence based on your needs.
Use the code you received when you purchased the holistic care package to book your included follow-ups.
Additional follow-ups after that can be purchased individually or as a package.
Refills
Refills can be ordered at any time. If you have not had a follow-up within four months, I may ask you to schedule one before refilling so that we can check in on your formula(s) and how things are going for you.
order refills
Refill orders for current formulas can be placed below.
If you need adjustments or a new/acute formula, please schedule a check-in call or follow-up session.
Formulas are filled & shipped on Wednesdays. Orders submitted after 6p on Tuesday will go out the following week.
Shipping: $10 for orders up to 16oz and $15 for orders over 16oz.
Sliding Scale: Please be mindful and purchase at an amount that truthfully reflects what you are comfortable paying. If you'd like to learn more about sliding scale or you need assistance with how to assess what price to pay, please see this helpful graphic by Alexis J. Cunningfolk. If the lowest end of the scale is still not accessible to you, please reach out.
